3 Habits of Successful CEOs | 826
“You’re not doing your job if you’re not learning from your customers every day.” - Dave Lorenzo
What You’ll Discover Today:
In this episode of The Inside BS Show, Dave Lorenzo shares the three daily habits that set successful family business CEOs apart. If you want to build a stronger, more valuable business, this episode is for you.
Key Topics Discussed:
Segment 1: The Three Habits of Family Business CEOs
- Learn something new about your customers daily
- Have at least one direct conversation with a customer every day.
- Adopt the Marriott method: connect with both customers and employees to fuel growth.
- Teach your team something daily
- Use daily morning huddles or brief meetings to share a focus point and client insight.
- Even if only one message sticks each week, the long-term impact is transformative.
- Express gratitude every day
- Thank one customer, one employee, and one vendor each day.
- Handwritten notes, verbal recognition, and emails are powerful tools.
Segment 2: Succession Planning = Leadership Development
- Stop thinking of succession planning as a one-time event—do it every day.
- Teach one leadership task to someone on your team daily and document the process.
- Over time, this creates a powerful internal training and backup system.
Segment 3: How to Choose the Right Business Coach
- Know your needs:
- Do you need mindset help, strategic direction, or tactical execution?
- Pick someone who’s done what you want to do:
- Look for a proven track record, not hype or franchised credentials.
- Work with someone you like:
- A business coach should be someone you trust, respect, and enjoy working with.
Links and Resources:
- Subscribe via Email: GetInsideBS.com
- Listen on Spotify: Inside BS Show on Spotify
- Listen on Apple Podcasts: Inside BS Show on Apple Podcasts
- Call Us: (305) 692-5531
Call to Action:
If you're a family business CEO and you’re ready to build a company that grows without grinding you down, start by adopting these three habits. Then take it to the next level.
Call Dave Lorenzo for a business assessment to discover how to turn your company into a cash-producing, transferable asset.
If you’re serious about growth, leadership, and long-term success, Dave and his team at Exit Success Lab can help you map out the next steps and even partner with you on the journey.